Privacy
Data minimisation, consent per purpose, and a published record of what we collect and why.
Read the policyTrust centre
Built for trust.
We are pre-launch, so trust cannot rest on a track record we do not have. It rests on how the platform is built, what we commit to in writing, and what we refuse to claim. Every statement below carries its evidence.
What you will not find here: "100% secure", "risk-free", "bank-grade", or any guarantee about a third party's conduct. No platform can honestly promise those.
Security
Hashed credentials, session controls, role-based access, and append-only audit records.
Read the policyTransparency
Total-first pricing, sponsored content labelled, corrections shown, and versioned policies.
Read the policyVerified partners
Identity, registration or licence, GST where applicable, and premises photographs checked before listing.
Read the policySecure payments
Server-side confirmation only, a reference for every payment, and a GST invoice on activation.
Read the policyAccount controls
Consent, communication and cookie preferences you can change, and account deletion.
Read the policySupport
A ticket ID, a named owner, a stated response time, and an escalation path.
Read the policyPolicies
Published policies, each versioned and dated, with the version you accepted retained.
Read the policyEvery policy, versioned and dated.
- Terms & Conditions
These terms govern your use of the HeiBuddyAI early-access platform operated by Yugasys Software Private Limited (“we”, “us”). By creating an account or paying, you accept them in full. If you do not agree, do not use the platform.
Version 2026-09-02 · All accounts
- Privacy Policy
This policy explains what we collect during the early-access period, why, how long we keep it, and the controls you have. We process personal data as a data fiduciary under the Digital Personal Data Protection Act, 2023.
Version 2026-09-02 · All accounts and website visitors
- Acceptable Use Policy
Acceptable use of the HeiBuddyAI platform, including referrals, the investor room and support.
Version 2026-09-02 · All accounts
- Subscription Policy
What Elite is, how it is priced and billed, when it becomes active, and what happens at the end of the term.
Version 2026-09-02 · Consumer Elite subscriptions
- Refund & Cancellation Policy
How to cancel, when a refund is available, and how it is calculated. Displayed and accepted before payment.
Version 2026-09-02 · Consumer Elite subscriptions
- Cookie Policy
Cookies and similar technologies we use, and how you change your choice.
Version 2026-09-02 · Website and platform visitors
- AI Disclaimer & Limitations
What the assistant can do, what it must not be relied on for, and where you need qualified professional advice instead.
Version 2026-09-02 · All accounts
- Community & Safety Policy
How partners are verified, what is expected during a service, how to report a safety concern and what we do about it.
Version 2026-09-02 · All accounts
- Intellectual Property Policy
Who owns the platform and the brand, what licence you get, what happens to your content and how to report an infringement.
Version 2026-09-02 · All accounts
- Payment Policy
How payments are authorised and verified, what happens when one fails, and how disputes, chargebacks and taxes are handled.
Version 2026-09-02 · Paying accounts
- Partner Terms
Terms for a business listed on the platform: eligibility, verification, service standards, pricing, liability and termination.
Version 2026-09-02 · Partner accounts
- Anti-Fraud & Referral Integrity
Self-referral, duplicate registrations and other manipulation are blocked. Incentive attributed to them is reversed.
Version 2026-09-02 · All accounts
- Grievance & Escalation
How to raise a grievance, the timelines we work to, and how unresolved complaints are escalated under Indian law.
Version 2026-09-02 · All accounts